QHSE+HR Lead
--Robert Lickley--
About Us
Robert Lickley Refractories Ltd is a long-established UK manufacturer of high-performance refractory solutions. As we continue to invest in growth, quality, and sustainability, we are seeking a dedicated and compliance-focused QHSE + HR Lead to strengthen our systems and ensure excellence across ISO, HSE, and people management.
Role Overview
This is a cross-functional position, with primary responsibility for Quality, Health & Safety, and Environmental compliance, and secondary support for HR administration and staff onboarding.
You will be the internal lead for our ISO 9001 (Quality), ISO 14001 (Environment), and ISO 45001 (Health & Safety)systems and audits, ensuring continuous improvement, robust data collection, and effective internal reporting.
This is a full-time, on-site role based at our Dudley facility.
We welcome applicants from all backgrounds and are particularly keen to hear from underrepresented groups in manufacturing and engineering.
Responsibilities
- Lead and conduct internal audits for ISO 9001,14001 and 45001 maintaining audit schedules, reports, and corrective action tracking
- Coordinate all external ISO audits (9001, 14001, 45001), ensuring documentation, records, and systems are audit-ready
- Own and lead site Health & Safety compliance, including risk assessments, incident investigations, training records, and toolbox talks
- Monitor QHSE KPIs, collate quarterly data, and produce actionable reports for leadership, including an annual Integrated Management System report
- Oversee and maintain core HR systems, including staff records, absence logs, training trackers, and delivery of new staff inductions with a focus on ISO and HSE awareness
Must Have
- ISO 9001 and ISO 14001 Internal Auditor training (Lead Auditor certification desirable)
- NEBOSH General Certificate (or equivalent HSE qualification)
- Demonstrable experience conducting internal ISO audits and managing corrective actions
- Strong knowledge of QHSE systems within a manufacturing or industrial environment
- Excellent organisational and reporting skills, particularly for KPI tracking and compliance documentation
- Confident communicator, capable of leading training, inductions, and presenting to external auditors
Nice to have
- ISO 45001 auditing experience
- Previous exposure to HR systems (e.g. absence, training records, induction tracking)
- Working knowledge of Odoo, or other ERP systems
- Training in root cause analysis, lean, or continuous improvement
- Experience delivering toolbox talks or safety briefings to mixed-skill teams
What's great in the job?
- You own the systems – this is your chance to take the lead on ISO compliance, audits, and HSE for the whole site
- High visibility and real impact – work directly with senior leadership and make decisions that shape company safety, quality, and culture
- Varied responsibilities – combine technical QHSE work with people-focused HR processes for a balanced and engaging workload
- Career development built-in – grow your skills in ISO auditing, environmental compliance, and HSE leadership with full backing from management
- Stable, supportive team – be part of a long-standing UK manufacturer with a hands-on, no-nonsense culture that values accountability
- No two days the same – audits, reports, inductions, investigations, training – you'll never be stuck behind a desk all day